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Sr Manager CRM Group & Architecture - SFDC
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Position Code 1490
Salary $150K-$170K Base; Bonus
Level Manager
Location/Area Arlington, VA
Desired Hire Date July '15
Date Last Updated 6/10/2015

Job Description and Work:

We have been engaged on a key search for a leading global information services and technology company. They are seeking Manager to lead their entire internal Customer Relationship Management Organization & Infrastructure of 600+ users and 10-12 reports.

This hire will...

  •  Plan, schedule, control, & organize technical aspects of assigned unit’s planning, design, deployment & support activities working closely w business units, development & security teams to meet needs.
  •  Evaluate existing software, systems, technologies, processes & organizations.
  •  Deliver exemplary support to the org, defines comprehensive plans that will delight the customer & deliver measurable results.
  •  Produces necessary documentation; drives continuous improvement.
  •  Coordinate and manage the work of technical persons in other departments who are partially assigned to projects.
  •  Maintain thorough knowledge of user operations, workflows, systems, and applications in assigned areas of responsibility.
  •  Maintain advanced knowledge of developments and techniques in the field of technical resource management, project management, and systems engineering, systems integration technology.

Requirements:

  •  8+ years’ of in-depth Information Technology experience
  •  Expertise in Salesforce.com (sales, service & marketing)... end to end solution design, implementation & support
  •  Creative solution design, implementation, operation, maintenance, & support in a fast-paced environment
  •  Strong leader of internal & external reports and resources
  •  Salesforce Certified Technical Architect is a plus
  •  MBA, PMP is a plus

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817 Linslade Street, Unit A - Gaithersburg, MD 20878
Phone: (301) 355-8094